This Privacy Policy applies to all wwtt platform users, with particular relevance to those accessing the service from Bangladesh. By registering, logging in, or using wwtt, you are considered to have accepted the terms of this policy. We take your personal data seriously and are committed to maintaining the highest standards of security. Your information will not be used for any purpose beyond those described in this policy. For any questions or concerns, please reach out to our support team.
Types of Data Collected
Account Information
When you register with wwtt, we collect your name, date of birth, email address, and phone number. For identity verification purposes, you may be asked to provide your National ID or other government-issued documents. This information is used to secure your account, verify your age, and support responsible gaming. You can update your profile details at any time. Providing accurate information is mandatory — incorrect details may cause payment delays or result in account suspension.
Payment & Financial Information
Payment data for BDT (৳) transactions is processed through local payment methods such as bKash, Nagad, and Rocket. No full card numbers or bank account details are stored directly on wwtt servers. Records are kept of deposit and withdrawal amounts, timestamps, payment methods, and transaction IDs. Financial data is used solely for fraud prevention, anti-money laundering compliance, and meeting regulatory obligations. All payment information is protected using industry-leading encryption technology.
Device & Browser Information
Technical information about the device, operating system, browser, and internet connection you use to access wwtt is collected automatically. Data such as IP addresses, device identifiers, and screen resolution helps with security verification and fraud detection. Device data is also analyzed to improve app performance for mobile users in Bangladesh. This information is used solely for technical improvements and is never used to identify you personally. Log data is typically retained for up to 90 days.
Behavioral Usage Data
Your activity on the platform — including betting history, favorite sports, session duration, and page visit patterns — is recorded. This data is used to deliver a personalized experience, show relevant promotions, and support responsible gaming oversight. Unusual betting patterns can be flagged to alert you or help set appropriate limits. wwtt also analyzes behavioral data to improve the overall quality and security of the platform. This information is never sold to third-party advertisers.
Purpose of Data Use
Service Operations & Improvement
Wwtt uses your data primarily to operate the platform's core services. Your personal information is essential for account verification, login security, processing betting transactions, and distributing winnings. Data is also used to ensure a mobile-friendly experience and local payment support for users in Bangladesh. User data plays an important role in resolving technical issues, fixing bugs, and testing new features. Our primary goal is to continuously improve user satisfaction and service quality.
Security & Compliance
Your data is analyzed to detect and prevent misconduct such as fraudulent activity, unauthorized access, and the creation of multiple accounts. Certain information is retained for a defined period to meet applicable laws and regulatory requirements in Bangladesh. wwtt monitors user activity to promote responsible gaming and, where necessary, set limits or provide support. If unusual account activity is detected, you will be notified immediately. Where legally required to disclose information, we will make reasonable efforts to inform the relevant user in advance.
Communications & Promotions
Wwtt uses your email address and phone number to contact you about account updates, transaction confirmations, security alerts, and customer support matters. If you have opted in to promotional communications, you will receive information about bonus offers, sports event updates, and special promotions. You can opt out of promotional messages at any time through your account settings. Service-related communications will always continue, as they are an essential part of the platform experience. We make every effort to communicate in Bengali based on your language preference.
Personalized Experience
By analyzing your betting preferences and usage patterns, wwtt can recommend relevant sports events, promotions, and services tailored to you. This personalization is entirely for your benefit — your data is never used for third-party commercial gain. Content is customized based on your interest in cricket, football, and other popular sports in Bangladesh. You also have the option to opt out of personalization at any time. Putting user consent and comfort first is a core principle at wwtt.
Cookies & Tracking Technologies
Wwtt uses cookies to enhance your experience on the platform and manage secure sessions. Cookies are small text files stored in your browser or device that help remember your preferences and login status. The platform cannot function properly without Essential Cookies. Analytical cookies help us understand which parts of the platform are used most and where improvements are needed. Functional cookies remember your language preference, time zone, and display settings so you do not have to reconfigure them each time you log in. You can block or delete cookies at any time through your browser settings, though doing so may limit the functionality of certain features. wwtt does not use third-party tracking cookies that follow your activity across other websites.
Cookie Types & Purposes
| Type | Purpose | Duration |
|---|---|---|
| Essential | Login Session, Security | Session Expired |
| Functional | Language & Preference Settings | 1 Year |
| Analytical | Traffic Analysis | 90 Days |
Data Retention & Security Measures
Data Retention Period
Wwtt retains user data only for as long as necessary to provide our services. Data for active accounts is kept for the duration the account remains open. Upon account closure, transaction and financial records may be archived for up to five years to meet legal requirements. Personal identification data for inactive accounts is progressively deleted after two years of inactivity. Data held in backup systems is also cleared on a regular schedule once the defined retention period has passed.
Technical Security
All sensitive user data on wwtt is transmitted and stored using SSL/TLS encryption. Passwords are never stored in plain text — they are processed with strong hashing algorithms. You can further secure your account by enabling Two-Factor Authentication. Our servers undergo regular security audits and penetration testing. In the event of a data breach, affected users will be notified as quickly as possible and remedial action will be taken.
Infrastructure Security
Wwtt's data centers operate to the highest standards of physical and network security. A multi-layered security architecture is in place, combining firewalls, intrusion detection systems, and real-time monitoring tools. Only authorized personnel can access the minimum data required for their specific role, in line with the "least privilege" principle. All staff receive regular training on data privacy and security. We are committed to following industry best practices to keep user data protected.
Sharing Information with Third Parties
Wwtt never sells your personal data to third parties. However, limited information may be shared in specific circumstances necessary for operating the service. Those circumstances are clearly outlined below.
- Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum financial information necessary to process transactions. They handle that information under their own privacy policies and are not permitted to use it for any other purpose.
- Technology Service Providers: Technology partners engaged for hosting, cloud storage, and cybersecurity services operate under strict confidentiality agreements and are prohibited from sharing data with any third party.
- Legal Obligations: Disclosing data in response to a lawful order from a Bangladeshi court or regulatory authority is a legal obligation. Where possible, the relevant user will be notified in advance.
- Fraud Prevention: Certain information may be shared with relevant authorities to detect suspicious activity or money laundering. This is essential to protect all users.
- Advertisers: wwtt never sells or shares your personal information with third parties for advertising purposes.
Our Commitment
All third-party partners are bound by strict data processing agreements with wwtt. They may only use data for the specified purpose, and any use beyond that is strictly prohibited. We regularly audit our partners' privacy standards and reserve the right to terminate agreements immediately in the event of any breach.
User Rights
Wwtt respects the data privacy rights of every user in Bangladesh. Below is an overview of your key rights and what they mean for you.
Right to Access
You have the full right to know what information wwtt holds about you. From your account settings, you can view your profile, transaction history, and activity summary. For a detailed data report, submit a request to support and you will receive a response within 30 days. This right can be exercised free of charge, though a nominal administrative fee may apply for excessive or repetitive requests.
Right to Rectification
You have the right to correct any inaccurate or outdated information in your account. Your name, address, and contact details can be updated directly from your profile settings. To change verified identity information, you will need to contact the support team and may be required to submit supporting documents. Correction requests are processed within seven business days.
Right to Erasure
If you request account closure, your personal data will be deleted once all legal and regulatory obligations have been fulfilled. Financial transaction records will be retained for the required period as a legal obligation. You will receive a confirmation once the deletion process is complete. Please note that account recovery will not be possible after data deletion, so make sure you are certain before submitting your request.
Right to Object to Processing
You have the right to object to the processing of your data for specific purposes, particularly direct marketing and profiling. You can withdraw consent for promotional emails or SMS at any time through your account settings. wwtt will give due consideration to your objection and, where possible, limit the processing of your data. Processing that is essential to core service operations will continue regardless.
Right to Data Portability
You may request a download of your account data and usage history in a structured, machine-readable format. Requests submitted through our support team will be fulfilled within 14 business days. Your data will be provided in CSV or JSON format, compatible with most devices and systems. This service is completely free of charge.
Policy Changes & Contact Information
Policy Update Notifications
Wwtt reserves the right to update or amend this Privacy Policy at any time. For significant changes, a notification will be sent to your registered email address at least 30 days before the changes take effect. For minor amendments, a notice will be displayed on the platform homepage and the "Last Updated" date at the top of this page will be revised. Continued use of the platform after an updated policy takes effect will be considered acceptance of the new terms. If you do not agree with any changes, you may request to close your account.
Contact Support
For any questions, concerns, or requests regarding this privacy policy, please contact our data protection team. We are available Monday to Saturday, 9:00 AM to 10:00 PM Bangladesh time. Responses are provided within 7 to 30 business days depending on the nature of your request. For urgent security matters, an initial response is given within 24 hours. Our goal is to resolve every user's privacy concern promptly and effectively.
Email: support at wwtt.im
Live Chat: Log in to the platform and chat with us directly
Related Policies
We recommend reading our Terms & Conditions and Responsible Gaming Policy alongside this Privacy Policy. Together, these documents fully define your rights and responsibilities on the platform. Each policy has been drafted with Bangladesh's local laws and user protections in mind. If anything is unclear, our FAQ page provides detailed answers. We are always committed to transparency and earning the trust of our users.
Your data is secure — your trust is our priority
Every piece of data you share with wwtt is stored with the highest level of security. Millions of users across Bangladesh already trust us and enjoy a safe betting experience. Our transparent Privacy Policy and robust technical safeguards protect your digital life. Join today and enjoy a secure, responsible betting experience.